Sr. Commercial Product Manager in Englewood, CO at WOW!

Date Posted: 1/23/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Englewood, CO
  • Experience:
    Not Specified
  • Date Posted:
    1/23/2020
  • Job ID:
    REQ-2019-69

Job Description



Summary:

The Senior Commercial Product Manager leads the active management and development of WOW!’s Commercial product portfolio encompassing services such as Business Internet, Data & Transport Services, Data Center based services and Managed Services. You should come with dynamic energy and we would love it if you shared our Core Values. We truly believe in Respect, Integrity, Spirit of Service and Accountability. What are you waiting for? You can apply now and we will get in touch as soon as possible. We are excited to learn more about you.



What you'll be doing:

▪ Actively lead the Commercial product portfolio P&L

▪ Establish and maintain metrics to analyze and drive continuous improvement to product performance around customer experience and product P&L

▪ Monitor and analyze product performance reporting to ensure EBITDA and growth objectives are on track

▪ Effectively engage with the Commercial sales team to incorporate market requirements into product portfolio to drive market share and customer revenue growth

▪ Partner with Marketing to develop product and solution market positioning and lead generation

▪ Drive Commercial product strategy in support of the company’s objectives

▪ Lead product lifecycle and strategic product development to drive WOW!’s improved position in the market

▪ Work with Finance to create and revise product business case analysis for existing and new initiatives

▪ Actively collaborate with the field, technical, and operational support groups to accomplish project implementation and company-wide initiatives



▪ What we're looking for:

Education:

▪ Bachelor’s degree in business or engineering required, advanced degree preferred



Experience/Skills Needed:

▪ 5+ years of telecom industry experience

▪ 7+ years of Product Management and/or Product Development experience required



▪ 5-7 years supervisory or management experience preferred

▪ Excellent leadership, communication and customer service skills

▪ Proven leader in building high performance teams and actively collaborating across departments



▪ Proven product management and product development experience

▪ Strong financial analysis and project management skills

▪ Strong communication and relationship-building skills



▪ Strong analytical and problem-solving skills

▪ Solid understanding of telecommunications product operations & industry developments

▪ Solid technical understanding of IP networks, cloud and managed services.

▪ Solid understanding of operational processes from call handling to provisioning to dispatch to fulfillment and servicing



▪ Solid understanding of IT support systems

▪ Excellent organization and project management skills

Computer Skills:

Excellent computer skills including MS Office & MS Project



Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • regularly required to talk and hear
  • required to use hands to type, handle objects and paperwork
  • required to reach and hold on to items at chest level or reach above the shoulder
  • required to use close vision and be able to focus
  • some travel may be required

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Religion/Gender Identity employer

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity employer

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