Residential Field Sales Representative - Knoxville, TN at WOW!

Date Posted: 7/2/2024

Job Snapshot

  • Employee Type:
  • Location:
    Knoxville, TN
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

WOW! offers a Competitive starting wage + Stock Grant + Incentives + Excellent Benefits Package

How else can we get you excited to join a company that has won the “Best Places to Work National Award”?

Here’s how:

● Quarterly bonuses based on incentive programs

● We offer a robust benefits package with all the bells and whistles you can imagine, including: medical, dental, vision coverage, 401k matching, paid time off, tuition reimbursement, FlexPay

● Receive a company vehicle and home garaging with smart routing, company gas card, tools, professional uniform, and personal protective equipment to do your best and stay safe

You could be a part-owner of WOW!

Every person hired into a full-time position at WOW! is eligible to a one-time restricted stock grant! When the price of WOW!’s stock increases, so does the value of your shares - Ask your recruiter for more details!

From keeping our facilities running smoothly to working in assigned neighborhoods each day installing and repairing broadband communication systems, our Field Operations teams work with their hands to connect our customers to the people and entertainment that matters most to them. Working in Field Services with WOW! allows you all the benefits of working in a great company, without being stuck behind a desk.

What you can expect from working at WOW!

● An active role in living our 4 Core Values: Respect, Integrity, Spirit of Service, Accountability

● A defined career path with growth opportunities, including Lead, Supervisor, Manager and Director.

● The ability to receive nationally recognized certifications which upon completion, boost your hourly pay and your knowledge!

● Work with skilled leaders and team members who are encouraging within a Diverse and Inclusive environment.

● Enjoy what you do and work with customers to make an impact in their lives.


The Residential Field Sales Representative (RFSR) is responsible for growing our residential customer base by selling our full line of internet, video, mobile and phone services in designated Single Family Units (SFU’s). The RFSR will also represent the company at community events and provide competitive intelligence within the market. 

Duties and Responsibilities: 

Essential duties and responsibilities include the following:

  • Reach monthly installation goals by selling internet and additional services to new residential customers within an assigned territory

  • Represent WOW! Internet, Cable, and Phone at SFU property events, association meetings and other local events

  • Achieve minimum number of expected SFU knocks, contacts, appointments presentations and sales

  • Partner with sales leadership, local operations, and marketing teams to collaborate on competitive threats and growth opportunities                                                                   

  • Demonstrate advanced knowledge of company core values, products, & procedures


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


High school diploma/GED is required. College degree in sales, marketing or business is preferred.


Experience/Skills Needed:

  • One to three years of professional sales experience is preferred, preferably in the communications or technology industry or equivalent, or an equivalent combination of education and experience

  • Must be highly organized, flexible, detail-oriented, and able to multitask under pressure

  • Ability to self-motivate and work independently

  • Ability to meet external demands, pressures, strict deadlines, and sales objectives

  • Experience building relationships with internal and external customers

  • Ability to build and maintain professional client relationships

  • Ability to articulate and communicate to internal and external customers.

  • Professional appearance and attitude

  • Strong verbal, written interpersonal, and listening skills.

  •  Ability to work beyond normal business hours including evenings, weekends, and holidays as necessary

Computer Skills:

Microsoft Office

Google Suite

Sales Rabbit, Spotio or MapAnything


 Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

●      Ability to work beyond normal business hours including evenings up to 9 pm, weekends, and holidays as necessary

●      Must be able to work in inclement weather

●      While performing the duties of this job the employee is required to have and maintain a valid driver’s license and driving record that meets the standards of our insurance company

●  Required to use hands to type, handle objects and paperwork

●      Regularly required to climb, walk, sit and stand for the majority of the workweek

●      Required to walk on uneven ground, carry sales materials necessary to perform in home sales, and occasionally lift boxes of sales and marketing materials, display objects, etc.

●      Travel to different markets as needed

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected

Veterans/Disabled/Sexual Orientation/Religion/Gender Identity

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran