Manager, Strategic Field Sales - Atlanta, GA at WOW!

Job Description

WOW! is currently hiring a Manager of Strategic Field Sales!

Location (in or near): Columbus, GA., Valley, AL., Newnan, GA or Livonia, MI

The Manager, Strategic Field Sales, is responsible for effectively managing and monitoring a hybrid team of strategic reps. The team is responsible for the sale of WOW! Business portfolio standard business products for strategic accounts made up of Data Center, E-Rate, Military, and defined strategic accounts. 

Let us tell you about the perks!

• Be part of a company whose core values include respect, integrity, spirit of service, and accountability!

• We are currently offering a restricted stock grant!

• Medical, dental, and vision insurance, and 401k with a company match

• Paid time off, paid holidays, and tuition reimbursement.

• Significant discounts on broadband packages for employees residing in our service areas.

What YOU need is:

Essential duties and responsibilities include but are not limited to those listed below:

• Responsible for achieving both revenue and expense budget to ensure the department achieves the desired profit margin and EBITDA

• Ensure optimal sales team staffing, performance, and training readiness of team

• Helps to establish quota by rep, goals, standards, revenue budget, and expense budget for the strategic channel

• Maintains expertise on the WOW! Business portfolio of products/services to effectively lead a team: Ethernet, Internet, and the entire suite of Voice offerings to business customers ranging from 5-300+ employees

• Ensures competence and continuity (i.e. retention) of qualified employees through optimum selection, training, development, appraisal, and motivation techniques

• Responsible for setting and achieving budget in each of the strategic verticals (Data Center, E-Rate, Military, and defined strategic accounts)

• Responsible for New Label opportunities and the growth of existing labels within the strategic channel

• Develops business plans with each strategic rep while coordinating sale promotions and incentives to meet business goals and objectives

• Ensures team and individual achievement of all sales, plus quality, goals, and standards

• Monitors employee performance; effectively coaches and advises to cultivate role compatibility, maximum effectiveness, and ongoing continuous improvement and growth. Regularly and appropriately addresses personnel issues/performance issues in accordance with company policy

• 100% compliance to Saleforce.com (company CRM) which includes on-going: preparation, analysis, and maintenance of records of individual (as well as group) sales and performance activities relative to business goals and objectives

• Ensures accurate forecasts in Salesforce.com of annual, quarterly, monthly & revenue unit numbers through experience with data processing and analysis

• Collaborates and coordinates efforts with other internal teams and groups throughout Commercial Sales to ensure functional effectiveness and efficiency for the overall territory team structure

• Assesses, develops, and implements best practices that contribute to improved performance and overall success

• Models the way “from the front” to set the cadence and pace for the team

• Coaches, develops, appraises, and motivates Strategic Account Executives to achieve and exceed assigned objectives

• Ensures delivery of ongoing education for all team members in sales planning tactics; ensures compliance with organizational training requirements

• All other duties as assigned

What you'll be doing:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Bachelor’s degree (B.S.) in Business or related study from four-year College or University

Experience/Skills Needed:

• 5 years demonstrated success selling telecommunications services in the Enterprise/GEM space, including 3-5 years of experience managing individuals selling to enterprise customers

• Must possess excellent written and oral communication, interpersonal, planning, and organizational skills

• Leadership Skills: Experience motivating, resolving conflicts, and making difficult decisions

• Time Management: Being effective at managing employees, customers, and management projects all at once

• Demonstrated ability to consistently exercise independent judgment and discretion in matters of significance

Computer Skills:

Microsoft 365

Billing software systems

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• regularly required to communicate verbally and in writing with customers and other       

            employees

• required to use hands to type, handle objects and paperwork

• required to use close vision and be able to focus 

• regular travel to customer locations and WOW! offices will be required

Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran