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HR Business Partner in Madison Heights, MI at WOW!

Date Posted: 4/26/2019

Job Snapshot

Job Description

Human Resources Business Partner


This position exists to provide generalist Human Resources support to designated WOW! functions and/or locations. Coordinates and implements Human Resources initiatives directly supporting business initiatives. This position works closely with relevant Human Resources team members in providing service to employees.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

  • Establishes strong relationships with business partners to ensure HR support is aligned with business priorities

  • Works closely with Talent Acquisition to ensure necessary coordination for employee onboarding

  • Completes new hire orientation for employees, ensuring appropriate understanding of all company policies and procedures

  • Provides counsel to management and education to employees on all company policies and procedures

  • Supports process improvement by researching best practices and making appropriate recommendations

  • Serves as the local contact for benefit related issues, utilizing appropriate resources to achieve timely resolution for the employee. Serves as the primary point of contact to employees for all questions/issues related to policies, benefits, pay, etc.

  • Provides guidance to the management team on the handling of all employee relations matters, involving HR management as necessary

  • Works closely with the HR team in proactively identifying and coordinating communication and activity supporting a positive work environment

  • Advises employees on leave and disability requests. Utilizes the outsourced system to track disability status and pay issues per corporate guidelines.

  • Supports all required compliance activity


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • A two year college degree (human resources management, business, etc.) is preferred

Experience/Skills Needed:


  • The qualified candidate must possess 1-3 years related experience (performing the tasks listed above)

  • An equivalent combination of both experience and education will be considered

  • Must possess excellent communication skills (both verbal and written). Must be able to communicate effectively with employees both individually and in small groups.

  • Must be able to maintain strict confidentiality in dealing with all documents, files, conversations, etc

  • Outstanding organization skills are required, with demonstrated ability to effectively handle multiple priorities and tasks

  • Must be able to effectively utilize resources to facilitate problem resolution

Computer Skills:

  • Must possess strong computer skills, with proficiency in Microsoft Office (Word, Excel, PowerPoint)

  • Familiarity with HR systems is strongly preferred

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly required to talk and hear

  • Frequently required to sit, stand, bend at the knees and waist, and walk

  • Required to use hands to type, handle objects and paperwork

  • Required to reach and hold on to items at chest level or reach above the shoulder

  • Required to use close vision and be able to focus

  • 20% travel required by both vehicle and air

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Religion/Gender Identity employer