DOCSIS Network Implementation Engineer II in Alpharetta, GA at WOW!

Date Posted: 11/6/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

DOCSIS Network Implementation Engineer

The DOCSIS Network Implementation Engineer is responsible for Network documentation and Network deployment of the Engineering design solutions for the WOW! Network Infrastructure. The Network Implementation Engineer II is the primary resource supporting change activity as it relates to the WOW Network and the Infrastructure that supports the services delivered over it.You should come with dynamic energy, and we would love it if you share our Core Values. We truly believe in Respect, Integrity, Spirit of Service and Accountability. What are you waiting for? You can apply now, and we will get in touch as soon as possible. We are excited to learn more about you

What you will be doing:

  • Opens, performs and closes out change request tickets for the Implementation team.

  • Install, configure and test Engineering solutions in Integration Lab.

  • Develop standard implementation Method of Procedure (MOP).

  • Provides integration support of infrastructure required to deliver services.

  • Maintain build book of infrastructure and services being delivered across the WOW! Network.

  • Execute scheduled maintenance activities for Network Implementation.

  • Update site-specific documentation.

  • Leads and provides mentorship to technical staff and Network Implementation Engineer I

  • Responsible for training assigned workgroups and leading work teams within the workgroup.

  • Delivers presentations to general audiences and writes convincing proposals and reports with all necessary backup material for consumption.

  • Prepare work package Documentation.

  • Build system support documentation including instructional procedures, provisioning guidelines, test plans, problem documentation, and functional process flows.

What we're looking for:


  • BS required or equivalent work experience

Experience/Skills Needed:

  • 4-8 years of related work experience required

  • Telecom industry experience preferred

  • Knowledgeable with a number of platforms and/or systems.

  • Ability to be the subject Matter Expert in at least one area or system.

  • Ability to exercise considerable latitude and technical judgment in deciding work methods.

  • Ability to read engineering drawings and understand process flow.

  • Proficient with industry-standard test equipment.

  • Excellent verbal and written communication skills.

  • Ability to create as-built documentation

  • Ability to understand and apply mid-level concepts and techniques of the technology.

Computer Skills:

  • Microsoft Applications (i.e. Excel, PowerPoint, Visio, Word)

  • Google Application Suite (i.e. Doc, Drive, Sheets)

  • Terminal Applications (i.e. SecureCRT, Putty, etc...)

  • Collaboration Applications (i.e. Lucid Chart, Slack, Zoom, etc...)

  • Service NOW Ticket Systems

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Religion/Gender Identity employer