Business Account Executive in Pinellas Park, FL at WOW!

Date Posted: 7/13/2018

Job Snapshot

Job Description

Summary:


The Business Account Executive will be responsible for growing and acquiring new business sales in the small to medium business segment. The primary responsibility of the Business Account Executive is to acquire/retain/grow business customers using outbound/inbound calling methods supported by WOW resources/products. The Business Account Executivewill be responsible for meeting a sales quota based on department volume and objections.


Duties and Responsibilities:


Essential duties and responsibilities include but are not limited to those listed below:



  • Field inbound calls driven by outside marketing to acquire new business or retain existing subscribers and grow company revenue.
  • Place outbound calls via cold-calling campaigns or follow up on existing sales leads to acquire new business or retain existing subscribers and grow company revenue.
  • Evaluate and maintain sales leads via software application/database to track potential customers within the WOW! service area.
  • Work with potential and existing business customers to analyze their business strategy and future growth plans/initiatives.
  • Qualify individual customer needs based on in depth account analysis. Determine which combination of phone, internet, data, & cable products will best serve their business needs.
  • Responsible for independently building relationships and negotiating contract terms and rates for new and existing customers.
  • Accurately complete paperwork associated with each customer order and/or request.
  • Maintain sales quotas and tracking daily activity as established by the department manager.
  • Use multiple software systems to track and manage business customers and have exceptional quality on data entry across all systems.

Qualifications:


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


-Education:



  • High School Diploma or GED required; college education in sales, marketing or business preferred

Experience/Skills Needed:



  • Must possess 1-3 years successful sales experience. Experience in the telecommunications industry and prior B2B sales/service experience is strongly preferred
  • Must possess the ability to maintain a high level of confidentiality in dealing with customer information
  • Must be self-motivated and results-driven, as demonstrated by previous work experience
  • Bi-lingual skills are beneficial
  • Must have the ability to organize and maintain records of prospects and existing customers
  • Must possess the ability to follow a consultative sales approach, and understand/apply the entire sales process
  • Must possess excellent communication and presentation skills, and the ability to communicate effectively with a wide range of customers
  • Must possess the ability to analyze and solve problems arising through customer interaction

Computer Skills:



  • Strong ability to navigate complex computer systems and effectively use a variety of software and email applications
  • Strong ability to effectively and efficiently use a computer (keyboard, mouse, etc.) while interacting with the customer

Physical Demands/Working Conditions:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • regularly required to talk and hear
  • required to use hands to type, handle objects and paperwork
  • required to reach and hold on to items at chest level or reach above the shoulder
  • required to use close vision and be able to focus

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity employer


 


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