Director of Commercial Product in Englewood, CO at WOW!

Date Posted: 9/11/2020

Job Snapshot

  • Employee Type:
  • Location:
    Englewood, CO
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

The Commercial Product Director leads the active management and development of WOW!’s Commercial product portfolio encompassing services such as Business Internet, Data & Transport Services, Data Center based services, Managed Services, Voice and Hosted VoIP.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

  • Effectively engage with the Commercial sales team to incorporate market requirements into product portfolio to drive market share and customer revenue growth
  • Partner with Marketing to develop product and solution market positioning and lead generation
  • Drive Commercial product strategy in support of the company’s objectives
  • Lead product lifecycle and strategic product development to drive WOW!’s improved position in the market
  • Work with Finance to create and revise product business case analysis for existing and new initiatives
  • Actively collaborate and ensures alignment with the field, technical, and operational support groups to accomplish project implementation and company-wide initiatives
  • Actively lead the Commercial product portfolio P&L
  • Establish and maintain metrics to analyze and drive continuous improvement to product performance around customer experience and product P&L
  • Monitor and analyze product performance reporting to ensure EBITDA and growth objectives are on track
  • Other duties as assigned


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor’s degree in business or engineering required, advanced degree preferred

-Experience/Skills Needed:

  • 5+ years of telecom industry experience preferred
  • 7+ years of Product Management and/or Product Development experience required
  • 5-7 years supervisory or management experience preferred
  • Excellent leadership, communication and customer service skills
  • Proven leader in building high performance teams and actively collaborating across departments
  • Proven product management and product development experience
  • Strong financial analysis and project management skills
  • Strong communication and relationship-building skills
  • Strong analytical and problem-solving skills
  • Solid understanding of telecommunications product operations & industry developments
  • Solid technical understanding of IP networks, cloud and managed services
  • Solid understanding of operational processes from call handling to provisioning to dispatch to fulfillment and servicing
  • Solid understanding of IT support systems
  • Excellent organization and project management skills

-Computer Skills:

  • Excellent computer skills including G-Suite, Internet software, Database software

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity employer