Local Market Sales Representative

Summary:

The Local Market Sales Representative (LMSR) is responsible for maintaining and growing our residential customer base by selling our full line of Internet, video, mobile and phone services. While being responsible for achieving specific penetration goals within existing contracted Multi Dwelling Units (MDU’s) as well as direct residential sales in designated Single Family Units (SFU’s). The LMSR will also represent the company at marketing/community events and provide competitive intelligence within the market.

Duties and Responsibilities:

Essential duties and responsibilities include the following:

● Reach monthly installation goals by selling internet and additional services to new residential customers in newly constructed & existing assigned MDU’s and SFU’s

● Allocation of time will average 80% sales related activity and 20% competitive intel, marketing and sales events.

● Generate and develop business relationship with MDU building owners and management as well as key SFU community leaders to drive customer penetration

● Represent WOW! Internet, Cable, and Phone at MDU and SFU property events, association meetings and other local events

● Achieve minimum number of expected MDU and SFU knocks, contacts, appointments presentations and sales

● Partner with sales leadership, local operations, and marketing teams to collaborate on competitive threats and growth opportunities

● Demonstrate advanced knowledge of company core values, products, & procedures

● Perform as needed comprehensive monthly and quarterly internal and external customer review meetings to ensure company wide alignment

● Work independently to achieve daily, weekly and monthly expectations

● Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Bachelor’s degree (B.S.) from four-year College or University; and 3 years of related experience or equivalent combination of education and experience, such as Sales, Marketing or Business preferred

Experience/Skills Needed:

● One to three years of professional sales experience is preferred, preferably in the communications or technology industry or equivalent, or an equivalent combination of education and experience

● Must be highly organized, flexible, detail-oriented, and able to multitask under pressure

● Ability to self-motivate and work independently

● Ability to meet external demands, pressures, strict deadlines, and sales objectives

● Experience building relationships with internal and external customers

● Ability to build and maintain professional client relationships

● Ability to articulate and communicate to internal and external customers.

● Professional appearance and attitude

● Strong verbal, written interpersonal, and listening skills.

● Ability to work beyond normal business hours including evenings, weekends, and holidays as necessary

Computer Skills:

Microsoft Office

Google Suite

Sales Rabbit, Spotio or MapAnything

Salesforce

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

● Ability to work beyond normal business hours including evenings up to 9 pm, weekends, and holidays as necessary

● Must be able to work in inclement weather

● While performing the duties of this job the employee is required to have and maintain a valid driver’s license and driving record that meets the standards of our insurance company

● Required to use hands to type, handle objects and paperwork

● Regularly required to climb, walk, sit and stand for the majority of the workweek

● Required to walk on uneven ground, carry sales materials necessary to perform in home sales, and occasionally lift boxes of sales and marketing materials, display objects, etc.

● Travel to different markets as needed

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected

Veterans/Disabled/Sexual Orientation/Religion/Gender Identity employer

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran