Communication Content Developer

WOW! is currently hiring a Communication Content Developer!

For work from home positions, employees can sit in one of the following states:  AL, AZ, CO, FL, GA, IL, IN, MI, OH, SC, TN and TX.  Please only apply if you can live and work full-time in one of the states listed above; your application will not be considered or reviewed if you live outside of these states. State locations and specifics are subject to change as our hiring requirements shift.

The Communication Content Developer is responsible for designing and maintaining our internal company intranet site and communication platform, using our content management systems to write news articles and distribute the company newsletter. This position will develop engaging, efficient, effective, and empowering content. The job requires a high level of creative writing and web content design with attention to detail and strong communication skills.

Let us tell you about the perks!

• Be part of a company whose core values include respect, integrity, spirit of service, and accountability!

• Salary Range: $65,000-75,000/year depending on experience

• Annual merit increases and annual bonus plan available – recruiter will share more!

• We are currently offering a $5,000 restricted stock grant!

• Medical, dental, and vision insurance, and 401k with a company match

• Paid time off, paid holidays, and tuition reimbursement.

• Significant discounts on broadband packages for employees residing in our service areas.

What You'll be doing:

Essential duties and responsibilities include but are not limited to those listed below:

• Write and publish news articles for internal communications

• Prepare and distribute the company newsletter weekly

• Manage day-to-day content updates and maintenance of WOW!’s intranet site

• Create informative, engaging, and entertaining content for variety of internal and external                                             audiences

• Contribute to the optimal design and usability of WOW!’s intranet

• Perform basic troubleshooting of intranet problems

• Explore the potential of new technologies to meet business needs

• Support greater corporate communications team in regular company communication vehicles

• Other duties as assigned

What YOU need is:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Required Education and Experience

• Bachelor’s degree in a relevant business field

• 2-3 years related experience or an equivalent combination of education and experience;

• Background in journalism or digital marketing is a plus

Skills and Abilities to be Successful in this Role

• Strong writing skills with a reporter’s instinct for identifying news stories

• Ability to edit written material and produced content with few errors

• Proven experience leading and meeting content needs from start to finish

• Ability to develop written content, graphics, presentations, videos, web pages, and other media/visual materials

• Proficiency in collecting and interpreting website analytics

• Efficiently multitask and effectively manage time to meet all deadlines

• Demonstrated success soliciting and incorporating feedback to produce communication materials that meet the needs of customers and specific audiences

• Ability to work independently

• Excellent communication skills (verbal, written, visual and listening)

• Strong attention to detail

• Superb organizational and time management skills

• Ability to effectively communicate across departments and with all levels of the organization

• Proven ability to analyze problems and reach a resolution in a timely manner

• Excellent technology skills with basic knowledge of web design.

• Proficiency in Microsoft 365 Office applications including SharePoint, Teams, Outlook

• Experience in HTML and Adobe Photoshop as required.

Physical Demands/Working Conditions: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to talk and hear

• Required to use hands to type, handle objects, and paperwork

• Required to use close vision and be able to focus

• Must be able to perform computer functions and operate typical office equipment

• Some travel may be required

Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran