ROE Support Specialist

WOW! is currently hiring a Right of Entry (ROE) Support Specialist

Summary

The ROE Support Specialist is responsible for securing Right of Entry (ROE)/Consent/ Riser/ building access agreements with building/landowners and property management companies in support of new and renewal commercial and residential buildouts. An understanding of ROE’s/Consent/Riser agreements and processes, as they relate to telecommunications is essential.

Let us tell you about the perks!

• Salary: $47,000-$52,000/year
• Opportunity for internal growth/promotion!
• We are currently offering a restricted stock grant.
• Medical, dental, and vision insurance, and 401k with a company match
• Paid time off, paid holidays, and tuition reimbursement.
• Significant discounts on broadband packages for employees residing in our service areas.
• Be part of a company whose core values include respect, integrity, spirit of service, and accountability!

What you’ll be doing:

Include but are not limited to the following:

• Securing and negotiating ROEs/Consent/Riser agreements in support of commercial network expansion in both commercial and residential MDU environments
• Deliver ROEs within prescribed turnaround times
• Work cross-functionally with internal WOW! teams including Construction, Project Management & Provisioning, Legal, Marketing, Finance and Sales.   
• Negotiate fees, business terms and conditions for access into various commercial properties.
• Drive relationships with key property owners/property management companies, Asset Managers and General Managers
• Make recommendations to optimize processes and output
• Provide outstanding customer service and support in a professional manner and in accordance with company policies and standards.

What YOU need is:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree and/or 1 year of related work experience or a combination of both education and experience.

• Salesforce, Adobe Acrobat, Microsoft Office and Word processing and spreadsheet software

• Sales oriented - ability to navigate difficult situations and overcome for the better of the organization
• Ability to manage multiple projects or negotiations at a given time.
• General understanding of construction and implementation processes
• Experience selling or supporting telecom products and services
• Experience with securing Right of Entry/Consent Agreements
• Experience in commercial real estate
• Strong customer service and negotiation skills
• Excellent written and verbal communication skills

Physical Demands/Working Conditions 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Regularly required to talk and hear
• Required to use hands to type, handle objects and paperwork
• Ability to travel 10% of the time in markets assigned

WOW! is an Equal Opportunity Employer - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/Gender Expression/National Origin/Disability/Protected Veterans   

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran