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TEST DO NOT APPLY Linda 1 in Bettles, AK at WOW!

Date Posted: 11/13/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Bettles, AK
  • Experience:
    Not Specified
  • Date Posted:
    11/13/2018
  • Job ID:
    301/25/62

Job Description

Are you looking for a new and exciting career? Are you tired of working in a position where you feel you don't make a difference? Do you love working outdoors and being hands on? We are looking for customer focused, highly motivated people who want a career in an exciting industry. If you dream of working outside and enjoy working with your hands we have the opportunity for you. Our Field Service Technicians enjoy autonomy to get the job done while using their critical thinking and troubleshooting skills to provide our customers with a pleasantly surprising experience each and every time.

Duties and Responsibilities:

We take pride in being industry leaders when it comes to our customer's experiences. Our FST's are a key piece to this equation by providing a service that is reliable and easy to our customers. We provide an outstanding 8 week training program to ensure you are fully prepared to be successful. Once you complete training, you will be able to:

  • Perform new connects, reconnects, disconnects, upgrades, downgrades, and change-of-service
  • Install interior and exterior wiring and relocate outlets
  • Train customers on proper use of equipment and answer questions regarding services
  • Act as a subject matter expert to understand customer needs and provide feedback including recommendations for upgrades when and where necessary
  • Troubleshoot, repair and replace components from tap to consumer device
  • Use tools such as signal meters, drills, wire strippers, pliers, wrenches, screw drivers, etc
  • Understand/apply FCC and NESC technical standards
  • Drive and maintain motor vehicle per company policy including equipment & tool inventory, vehicle security, and vehicle maintenance
  • Installs rigid and semi-rigid coax cable in both underground and aerial fashions
  • Troubleshoots/repairs problems with RF, AC, DC portion of forward and reverse plant for transmission levels, signal losses and other interference

Education/Experience

This position is an entry level role that requires you to have a high school diploma or equivalent. No experience is required, however experience in the broadband communication field is preferred.

 

Benefits

  • You will receive bi-weekly pay checks, health benefits, 401K, paid vacation and much more.
  • You will have opportunity for growth throughout the organization; many of our employees started in the field.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical demands of the job.

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity employer

 

Job Requirements

Physical Demands/Working Conditions

We know this position can be tough, but you get to enjoy the outdoors and experience many different weather conditions while travelling over different terrains and more than likely checking out those crawlspaces and attics in customer's homes. You can expect to be on your feet for the majority of the working day, and climbing up and down 28" ladders.

  • Carry and operate both power and hand tools.
  • Ability to perform work in elevated places (i.e., roofs and utility poles) and work safely around power lines and electrical equipment.
  • Work with small components and differentiate between different sizes and colors of wires.
  • Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp.
  • Ability to lift up to 90 pounds on a relatively consistent basis.
  • Work in environments that may contain dust, dirt, noise, insects and cleaning solutions. Guess what you might see in these spaces? Spiders, we cannot really prepare you for seeing these but just know they are out there.
  • We need you to drive our company vehicles in a safe and friendly way, remember we are the type of company that hires people who let other people merge.

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