Strategic Account Manager in Huntsville, AL at WOW!

Date Posted: 7/20/2020

Job Snapshot

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Job Description

WOW! is one the nation’s largest providers of Internet, Phone and Cable Services and we are seeking talented people to join our team.


Are you looking for a career that allows you to become a part of something special?  WOW! is looking for exceptional Sales Players to join our already exceptional team. The BEST part?  You will be part of a best in class sales organization!  We are looking for an experienced sales self-starter that has the desire and ability to build relationships and grow their career!

The Job Details:

  • Renew customer contracts to protect and grow existing revenue streams
  • Maintain regular account contact to ensure positioning and alignment of WOW! Business Services with assigned accounts
  • Initiate and assist in delivering proposed solutions to meet the needs of the assigned customers as it relates to Voice, Data, or other Business Services products such as Data Center products and hosted voice services
  • Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise
  • Manage, cultivate, and execute the delivery of sales and services to accounts in the WOW! markets
  • Perform comprehensive quarterly customer review meetings to ensure a high level of customer experience
  • Introduce new WOW! products and services to existing customer accounts
  • Work effectively with the Network Operations Center and identify why issues occurred, and communicate our game plan on the solution to fix the issue with the customer
  • Must be flexible to travel to visit markets as needed

Who is the right person for this role?

  • Bachelor’s Degree or 5+ years equivalent job experience in the telecommunications industry is preferred with 5+ years of successful sales experience with a focus on mid-market/enterprise level accounts
  • Ability to create relationships with internal resources to solve complex customer issues
  • Understanding of how to manage complex customer relationships
  • Excellent verbal and written communication skills
  • Must be able to present effectively in front of groups both technically and non-technically oriented
  • Must be self-motivated and results-driven, as demonstrated by previous work experience
  • Must possess the ability to analyze and solve problems arising through customer interaction

What WOW! will do for you:

  • We offer a PAID 5 week structured onboarding and training program to ensure your success.
  • We offer you a high base salary plus a target of $45 in commission and an opportunity to make even more if you exceed our goals.  Many of our Account Executives exceed $100,000 a year!
  • You will be a part of company culture that feels like FAMILY. At WOW! we are purposefully different than our competitors in our industry…our competitive edge is our amazing culture and our team!
  • We will train you and show you what it feels like to work for a best in class sales organization that works under 7 simple characteristics:   People Focused * Accountable * Aligned * Master the Fundamentals * Engaged and Inspired * Keep it Simple * Data Driven
  • We will reimburse you for your mileage.
  • You will enjoy a deluxe benefits package which includes health benefits, 401K, paid vacations and much more.

If you would like more details about our opportunity, we want to hear from you! www.wowway/

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity employe

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity employer


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