IT Release Environments Manager in Englewood, CO at WOW!

Date Posted: 2/7/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Englewood, CO
  • Experience:
    Not Specified
  • Date Posted:
    2/7/2020
  • Job ID:
    REQ-2019-82

Job Description

The Manager, IT Release Environments manages and coordinates Pre-Production and Production deployments while ensuring the successful delivery of changes and releases from staging environments to pre-production environments and back to pre-production staging environments. This role will build processes and procedures in a greenfield environment.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

  • Plan, coordinate, execute & complete all Production Release windows with minimal service disruption & any unplanned downtimes/service degradation
  • Coordinate and maintain deployment schedules for multiple environments
  • Manage schedule and capacity of environments to ensure release schedules can be met
  • Collaborate with functional owners and business owners to prioritize and deploy feature functionality while ensuring the integrity of existing solutions
  • Collaborate with the Quality Management function to determine the test automation needs and approach for deploying releases in a timely and efficient manner
  • Confirm all activities related to Planned / Unplanned Releases with appropriate stakeholders to ensure minimal disruption to service delivery
  • Manage situations in the event escalation is required following changes or releases in Pre-Production / Production environments
  • Create, own, and ensure maintain any associated release or change documentation and processes
  • Provide the relevant management information relating to all changes and releases, including detailed trend analysis to show performance
  • Hold regular change and release performance reviews with business, product & delivery teams to discuss areas of success and areas of concern.
  • Completing the relevant minutes to track any actions and feedback
  • Define, document, and maintain full roles and responsibilities for Release Management function
  • Implement key performance indicators (KPIs)
  • Facilitates emergency releases from production incident identification to incident closure after release
  • Responsible for change, release, and production environment management processes including integrated process design, optimization, and strategy
  • Indirectly lead a department in daily change and release management operations, including directing targeted areas of process improvements and executing on the technology strategy for the HR Technology & Information Strategy team
  • Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

  • Bachelor's in Computer Science or a related field or equivalent experience

Experience/Skills Needed:

  • 5-7 years' experience in information technology, software engineering or product development equivalent work environment
  • 2 years' experience in Software Release Management -- Planning, Change Approval Processes, Knowledge of Quality Assurance / Management & Deployment Processes
  • Minimum 2 years supervisory or lead experience
  • Experience with Workday, Workday Adoption Center and Touchpoints Toolkit preferred
  • Experience in the program management, development, and/or testing of software Applications
  • Experience in working with diverse, multi-discipline teams that are both matrixed and geographically dispersed
  • Knowledge of scrum/agile development methodologies
  • Strong teamwork, collaboration, and adaptability skills
  • Must possess good time management skills and be flexible

Computer Skills:

  • Operating System: Windows Environment
  • ServiceNow
  • JIRA
  • Confluence
  • Get
  • SQL/Databases (SQL Server)
  • Source code management tools such as TFS, BitBucket, etc.

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity employer

CHECK OUT OUR SIMILAR JOBS

  1. Project Jobs
  2. IT Project Manager Jobs