Internet Product Director in Englewood, CO at WOW!

Date Posted: 10/15/2019

Job Snapshot

  • Employee Type:
  • Location:
    Englewood, CO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Director, Internet Products

The Director, Internet Products is a strategic thought leader responsible for planning, development and lifecycle management of the high-speed data product portfolio. The Director, Internet Products will be responsible for defining the product strategy, developing a long-term product roadmap and driving delivery of the roadmap in support of achieving profitability objectives.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

  • Define, develop and drive overall product vision, strategy, roadmap, competitive intelligence, forecasting and product requirements for high-speed data products in support of company objectives

  • Define and manage product requirements for new feature functionality and product enhancements

  • Develop and maintain best practices to maximize quality

  • Establish metrics to analyze and drive continuous improvement to product performance

  • Monitor industry developments (technical, regulatory and competitive) and apply critical thinking for strategic and impact analysis

  • Develop and maintain partnerships and open communication with all internal teams to identify strategies for increasing market share, product positioning and revenue growth

  • Focus on both client and employee experience and how product strategy affects each

  • Manage vendor partnerships to track and manage ongoing product enhancements, customer experience and product growth

  • Provides proactive and regular interaction with key customers to ensure products meet the needs of the market

  • Maintain an understanding of customer and employee insights regarding product performance, satisfaction, and utilization to help guide future product decisions

  • Utilize business analysis to define business cases for product development investments

  • Other duties as assigned


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor's degree or equivalent related experience

Experience/Skills Needed:

  • 7+ years of experience in HSD and telecommunications

  • 5-7 years management or leadership experience preferred

  • Highly motivated self-starter with the ability to communicate and work proactively with internal customers to identify business needs, recommend solutions and provide counsel as needed to ensure the most positive outcome

  • Strong knowledge of cable and telecommunications services

  • Proven ownership, execution and delivery accountability experience

  • Demonstrated strong relationship building skills

  • Strong attention to detail

  • Strong drive to achieve results

  • Excellent verbal and written communication, organization and project management skills

  • Strong analytical and problem-solving skills, ability to present work with a problem to resolution orientation

  • Proven ability to lead cross-functional teams in problem-solving, process development and project implementation

  • Strong understanding of operational procedures in support of product implementation, delivery and support

  • Salesforce experience preferred

Computer Skills:

Word processing, spreadsheets, Internet software, email, database software, PowerPoint

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Corporate office location

  • regularly required to talk and hear

  • required to use hands to type, handle objects and paperwork

  • required to reach and hold on to items at chest level or reach above the shoulder

  • required to use close vision and be able to focus

  • some travel may be required

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orie


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