Director, Business Intelligence in Englewood, CO at WOW!

Date Posted: 7/26/2018

Job Snapshot

Job Description


Provides direction, oversight and leadership to the reporting and analytics team charged with providing centralized customer data, marketing & sales analytics and business insights in support of the entire CMSO organization. Drives functional and in-depth analysis & insights across all lines of business within the CMSO organization, ensuring best practices in database design.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

  • Executes CMSO vision, strategy and implementation methodologies to address data analytics

  • Oversees all reporting and analytics in support of the CMSO organization, to include daily, weekly and monthly reporting; daily dashboards & activity metrics; All Hands presentations; decks supporting board of directors' meetings; headcount reporting/analysis; Salesforce account assignments; managing quota files; and all ad hoc analysis

  • Manages the Forecasting and Budgeting responsibilities on behalf of the CMSO organization

  • Ensures strong liaison and partnership with representatives from Information Technology; creating efficient and accurate reporting capability

  • Ensures best practices for database design are followed for various types of platforms, such as transactional, aggregation, structured and unstructured data sets

  • Leverages data for use in support of the budget, forecast, headcount management, and expense management processes

  • Leverage in-house capability to minimize the use of outsourced resources

  • Ensures data information flows occur with maximum efficiency and effectiveness through all sources including data warehouses and internal downstream systems

  • Utilizes knowledge of business intelligence, enterprise data management and big data concepts to enable effective executive decision making

  • Employ predictive modelling skills to anticipate business conditions, and communicate recommendations to senior leadership


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor's degree in computer science or related technologies strongly preferred

  • 10+ years of experience in financial analysis and/or business intelligence, preferably in a recurring revenue/subscription type business

  • Proven track record of success in strategic roles; with 8+ year's experience in leading teams

  • Proven experience and effectiveness in marketing & sales analytics; customer analytics; predictive modelling skills

  • Excellent understanding of data administration and management functions (ie, data collection, data analysis, data distribution, data consumption, etc.)

  • Complex problem solving abilities from an operational and technical perspective, including root cause analysis

  • Exceptional verbal and written communication skills

  • Demonstrated ability to lead teams by providing coaching, guidance, encouragement, and overall support

  • Thorough knowledge of project management, which includes the ability to define and delegate roles and tasks

  • Must be able to manage changes to requirements through effective application of change control processes and tools

  • Strong leadership, project management, time management and problem solving skills

  • Ability to work with technical and non-technical business owners to get things done

  • Must have strong interpersonal skills; and proven ability to work effectively cross functionally

Computer Skills:

Advanced knowledge of standard desktop business applications, macros and database query tools.

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • regularly required to talk and hear

  • required to use hands to type, handle objects and paperwork

  • required to reach and hold on to items at chest level or reach above the shoulder

  • required to use close vision and be able to focus

  • some travel may be required

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Religion/Gender Identity employer


  1. Business Development Jobs
  2. Account Manager Jobs