Capacity Planning Engineer IV in Alpharetta, GA at WOW!

Date Posted: 5/20/2020

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Job Description

Capacity Planning Engineer IV

Reports to: Director, Network Engineering

FLSA Status: Exempt

Department: Engineering


The Capacity Planning Engineer IV is responsible for planning end-to-end network capacity to ensure performance is optimized. This position is responsible for modeling the entire network using industry standard software, planning strategically given existing and predicted traffic demands, and working with boundary partners to ensure proper monitoring and reporting is being maintained.


Duties and Responsibilities:

Essential duties and responsibilities include, but are not limited to those listed below:

  • Gathers business requirements and/or presents performance data and network monitoring results to business units and peers.
  • Gathers data regarding traffic/capacity/re-occurring problem for long term root cause studies.
  • Identifies holes in the present deployment of standard hardware and software-based monitoring solutions.
  • Analyzes or oversees analysis of capacity/traffic.
  • Identifies capacity-related issues and provides technical solutions relative to business constraints
  • Identifies business opportunities based on network traffic trends and analysis
  • Prepares capacity/traffic studies for use or review by others.
  • Develops performance & capacity reports/presentations.


To perform this job successfully, an individual must be able to perform each duty and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor's Degree in a technical or scientific field or equivalent work experience.

Experience/Skills Needed:


  • Minimum of 10+ years' experience working as a capacity analyst role, including significant experience with data modeling, in a company in a relevant industry such as a provider of telecom services, internet services, or datacenter services
  • Proven leadership and organization skills.
  • Ability to manage the development and implementation of strategic capacity plans.
  • Ability to identify market trends for local, regional, national and international services and identify potential strategies.
  • Strong coordination and multitasking skills; positive, goal-oriented attitude and demeanor to work through roadblocks, motivate internal and external dependencies, and bring about project closure.
  • Ability to work in a fast-paced environment both as an individual contributor and member of a cross-functional team.
  • Constantly seeking areas for improvement in the way we do things.
  • Extensive knowledge with Juniper, Nokia, and Arris systems.
  • Extensive administrative experience with Cisco WAN Automation Engine (Formerly Cariden MATE)

Computer Skills:


  • Experience with programming languages: SQL, Python, Perl, PHP, Javascript, Bash
  • Experience administering Linux operating systems

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly required to talk and hear
  • Frequently required to sit, stand, bend at the knees and waist
  • Required to use hands to type, handle objects and paperwork
  • Required to reach and hold on to items at chest level or reach above the shoulder
  • Required to use close vision and be able to focus
  • Must be able to perform computer functions and operate routine office equipment.
  • Must be able to perform moderate walking throughout WOW! offices.
  • Must be able to sit for extended periods of time.
  • Must be able to travel for business purposes on an occasional basis.
  • Must be able to physically move and set up various computer equipment as required (50 or more pounds).
  • Must be flexible to adjust schedule to cover various shifts.

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity employer


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