Warehouse Operations Specialist in Potterville, MI at WOW!

Date Posted: 1/13/2022

Job Snapshot

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Job Description

With WOW!, you can build a career where your work improves the quality of our customers’ lives and needs. Providing an unexpectedly positive experience is our first business priority. We know that only happens when our employees feel valued and inspired. We strive every day to build a workplace where our team members work, play and take care of each together as a family. Discover how your influence will be appreciated and dedication rewarded when you put some WOW! in your career.

You could be a part-owner of WOW!

Every person hired into a full-time position at WOW! is eligible to have real, tangible, and potentially very rewarding ownership in WOW! and its future. With the award of a one-time restricted stock grant ranging from $3,000 - $7,500 (depending on the position), when the price of WOW!’s stock increases, so does the value of your shares! Ask your recruiter for more details!


The Warehouse Operations Specialist is responsible for the staging, shipping, receiving, inventory tracking and issuing of new and returned peripheral equipment and packaging. Works with warehouse technicians to resolve all converter and modem staging problems encountered in the warehouse.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

  • Distributes Customer Premise Equipment and other equipment to technicians

  • Maintains inventory tracking of Customer Premise Equipment and other equipment, monitor minimum levels

  • Checks incoming and outgoing shipments for accuracy

  • Sets up shipping/process receiving for all types of self-fulfillment products offered to customer.

  • Operates a forklift as required and monitors other employees using lift units safely.

  • Ensures Warehouse Specialists are maintaining a safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations

  • Use billing system accurately, performing transactions and track the movement of Customer Premise Equipment in the warehouse

  • Understand and perform cycle counting of all inventory by location

  • Reconcile the converter and modem CSG inventories with appropriate billing systems on a weekly basis

  • Coordinate the fulfillment of all equipment and stock needs of our partners and act as the main contact for those partners

  • Assist the Warehouse Manager with special projects

  • All other duties as assigned


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High school diploma or GED required

Experience/Skills Needed:

3-4 years light industrial or material control experience preferred.

Computer Skills:

Basic computer skills including e-mail required, MSOffice skills are preferred. Individual must be able to learn specific program requirements for inventory and database maintenance.

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • regularly required to talk and hear

  • frequently required to sit, bend at the knees and waist, and work walking or standing up to 50% of the time

  • required to use hands to type, handle objects, boxes, equipment, tools and paperwork

  • required to raise his/her arms overhead to work, reach, and carry

  • required to use close vision, peripheral vision, focus and see colors as required to read equipment and material labels, color-coded inventory, computer terminal screens, etc

  • occasionally required to climb

  • occasionally required to lift and carry objects up to 50 lbs and ladders up to 75 lbs

  • occasionally required to drive a forklift

  • required to have a valid driver’s license and maintain a driving record that meets the standards of the insurance carrier

  • must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position

  • employee generally works in warehouse and indoor office environments but occasionally works out of doors, in all types of weather and on uneven terrain

  • overtime may be required

WOW! offers a generous benefits package including:

  • Medical, dental, and vision insurance

  • 401k with a company match

  • Paid time off and paid holidays

  • Tuition reimbursement

WOW! also offers significant discounts on broadband packages for employees residing in our service areas.

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran