Senior HFC Design Engineer in West Point, GA at WOW!

Date Posted: 11/12/2021

Job Snapshot

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Job Description

The Senior HFC Design Engineer position is responsible for all HFC design, drafting and maintaining current OSP documentation of Coax and Fiber Plant to include new build, plant extensions, upgrades, Node splits, powering or rebuilds while maintaining current fiber documentation, inventory, and assignments.

You could be a part-owner of WOW!

Every person hired into a full-time position at WOW! is eligible to have real, tangible, and potentially very rewarding ownership in WOW! and its future.  With the award of a one-time restricted stock grant ranging from $3,000 - $7,500 (depending on the position), when the price of WOW!’s stock increases, so does the value of your shares!  Ask your recruiter for more details!

Duties & Responsibilities

Essential duties and responsibilities include but are not limited to those listed below:

  • Plans layout and design applying a thorough understanding of Hybrid Fiber Coaxial to meet system integrity and architecture compliance utilizing Auto-Cad, Lode Data Design, and Various Fiber Design Applications

  • Creates and maintains system maps through Auto-Cad of existing and new Commercial, MDU and Residential developments.

  • Leverages thorough understanding of FTTH, DWDM, CWDM and Fiber PON applications to create quotes and design for complex solutions to meet customer needs and requirements.

  • Provides and maintains current fiber design, inventory and documentation of assigned areas for all departments to expedite completion and restoration as needed.

  • Creates and maintains design specification files and networks to reflect current as built drawings and records.

  • Maintains a professional attitude when in the community following the company’s guidelines for excellent customer service

  • Maintain strong lines of communications with all staff, including management, independent contractors, field, and office personnel

  • All other duties as assigned


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Associates Degree in Electronics of equivalent experience in Outside Plant Design Construction or engineering.

Experience/Skills Needed:

  • 5 + years of experience in Outside Plant Construction or engineering.

  • In-Depth understanding of AutoCAD and Lode Data, with project management related experience, within the cable industry is desired

  • Strong understanding of AC\DC theory and design principles of RF, Fiber and FTTH solutions.

  • Effective experience in implementing and building internal processes and procedures

  • Ability to communicate and interpret Outside Plant prints to communicate technical information to a non-technical audience.

  • Ability to accurately maintain records, logs, reports, work orders, etc.

  • Ability to read, compile and interpret Fiber OTDR traces and reports.

  • Able to operate office equipment, plotters, fax, copier, etc.

  • Strong customer-focused behavior; the ability to work with others; must be a team player with strong verbal and written communication skills.

  • Ability to handle escalations and time-critical issues

  • Strong Math Skills

  •  Must be a self-starter and demonstrate the ability to work independently.

  • Excellent leadership, communication, and customer service skills

Computer Skills:

Word processing, Spreadsheets, Internet software, E-mail, Inventory, Contact Management, basic GIS foundation understanding.

Working Conditions/Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly required to talk and hear

  • Required to use hands to type, handle objects and paperwork

  • Required to use close vision and be able to focus

  • Able to work flexible hours as required, including evenings, weekends and on-call shifts

  • Perform all work using established safety requirements as set by the company and the industry

WOW! offers a generous benefits package including:

  • Medical, dental, and vision insurance

  • 401k with a company match

  • Paid time off and paid holidays

  • Tuition reimbursement 

WOW! also offers significant discounts on broadband packages for employees residing in our service areas.

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran