Scrum Master EDW in Englewood, CO at WOW!

Date Posted: 5/26/2020

Job Snapshot

  • Employee Type:
  • Location:
    Englewood, CO
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

The Scrum Master will assist in leading teams to self-organize, self-manage and deliver via Agile process and practices. This will include all aspects of coordination, planning, communication and delivery of technology solution designs through collaboration with all technology teams across WOW!

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

Project Management

  • Proactively monitors and ensures deadlines met, status documented and issues resolved relative to all technology efforts, including:
    • Ensures no slippage
    • Ensures appropriate action taken to meet or exceed all target dates for technology efforts
  • Manages status reporting of all assigned projects
  • Effectively manages implementation activities ensuring business objectives are successfully met
  • Promotes common understanding of project timelines, milestones, and reporting in order to align project stakeholders and team members. 
  • Works with Product Owners & PMO to determine prioritization and funding of new projects and allocation of resources
  • Responsible for setting up, facilitating and maintaining Scrum ceremonies.
  • Supports and educates Product Owners, especially on prioritization, grooming and maintaining the product backlog.
  • Provides support to the team using a servant leadership style whenever possible, and leading by example
  • Facilitates discussion, decision making, and conflict resolution session with stakeholders.
  • Guides the team to self-organizing using the Agile methodology
  • Removes impediments for the team, this is done by finding the right personnel within the organization or properly escalating issues to management for resolution.
  • Assists with communication, improves transparency, and disseminates information to the appropriate parties within the organization. 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-Experience/Skills Needed:


  • 3-5 years’ experience as a scrum master
  • Project Management skills to ensure projects are identified, prioritized, scheduled, completed, and closed appropriately
  • Listening and Observational skills, to understand what people say and what they might be hesitant to say
  • Network and/or systems support background experience to better assist the technical teams in developing scope, requirements, validation and rollout requirements
  • Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements. 
  • Facilitation skills, to lead Scrum Ceremonies & other required meetings
  • Technical Writing skills, to communicate information effectively in written form
  • Organizational skills, to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information
  • Interpersonal skills, to resolve conflicts among project team and/or project stakeholders
  • Strong organizational and planning skills
  • Ability to work effectively with the senior management teams
  • High degree of initiative and sense of urgency
  • Strong impact and influence skills required for dealing with senior IT management team

Systems & Business Knowledge

  • Strong understanding of IT planning and reporting concepts and specific policies and procedures.
  • Basic awareness of relevant technology and related issues
  • General knowledge of factors affecting business

The role will require the applicant to be focused, goal driven, and possess an obsessive attention to detail. Applicant must be a team player who can motivate as well as provide coaching as needed. Must be able to work under pressure, along with demonstrating solid time management skills and demonstrate a winning attitude.   


  • Bachelor's degree in MIS, CS or related field of study or equivalent experience in IT / software development and program/ project management is an asset
  • 1 – 3 years of Cable or telecom Industry experience
  • Demonstrated understanding of Agile Software Development LifeCycle models such as Scrum, Kanban,SAFe etc.
  • Experience with Agile planning tools such as JIRA or TFS a plus
  • Agile Certification an asset

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity employer


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