Cloud Ops Engineer II in Warrenville, IL at WOW!

Date Posted: 8/8/2020

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Job Description

The Cloud Operations Engineer II will be responsible for enabling the release velocity of application developers within the cloud through enacting best practices and procedures to support deployment automation, advanced monitoring, and high availability architecture. A Cloud Operations Engineer will provide technical skills to teams looking to migrate existing applications and infrastructure into the cloud.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

  • Contribute to the development of DevOps principles to facilitate the management of public cloud and code deployments for WOW and its internal cloud consumers.
  • Define and organize best practices around the successful adoption of our systems and processes.
  • Continuously analyze our monitoring systems and identify gaps in the detection of service impairments.
  • Participates in disaster recovery planning, testing, and response with a focus on system recoverability.
  • Work with the cloud team to organize and solidify well architected principles in the cloud.
  • Maintain the stability and performance of the cloud platform as well as escalation support for applications and artifacts within the cloud.
  • Conduct regular auditing and provide insights and recommendations to optimize our cloud computing costs
  • Other duties as assigned


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor's degree in computer science, systems analysis or a related study, or equivalent experience preferred.

-Experience/Skills Needed:

  • 2+ years of demonstrated experience maintaining SaaS applications in one of the major platforms (Azure, GCP, AWS, IBM Cloud).
  • 1+ years of experience with a server operating system (preferably Linux).
  • 1+ years of experience building monitoring solutions within an enterprise platform.
  • Comfort with Jenkins and CI/CD Pipeline automation and integration.
  • Experience interacting with APIs in production environments.
  • Programming skills in at least one of the following languages: python, bash, or  javascript.
  • Experience with managing cloud applications through templates (ie Terraform, Cloudformation, etc).
  • Ability to work with teams with a variety of technical backgrounds
  • Experience with Docker containers and Kubernetes is a plus.
  • AWS Certification a plus.

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity employer