Cloud Operations Engineer III in Warrenville, IL at WOW!

Date Posted: 5/16/2020

Job Snapshot

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Job Description

The Cloud Operations Engineer III will be responsible for improving the release velocity of application developers within the cloud environment through designing best practices and procedures to support deployment automation, advanced monitoring, and high availability architecture. A Cloud Operations Engineer will provide subject matter expertise to teams looking to migrate existing applications and infrastructure into the cloud.  This role will guide and mentor more junior Cloud Operations Engineers

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

  • Contribute to the development of DevOps principles to facilitate the management of public cloud and code deployments for WOW and its internal cloud consumers.
  • Partner with other internal teams, business stakeholders and external vendors to drive the successful use of our systems and processes.
  • Lead the continuous improvement of our monitoring systems to detect and resolve potential service impairments within the cloud.
  • Analyze and make recommendations towards disaster recovery planning, testing, and response with a focus on system recoverability.
  • Provide input towards well-architected best practices during a product’s technical design
  • Maintain the stability and performance of the cloud platform.
  • Conduct regular auditing and provide insights and recommendations to optimize our cloud computing costs
  • Provide operational support for infrastructure artifacts within the cloud
  • Other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor's degree in computer science, systems analysis or a related study, or equivalent experience in a related endeavor.

-Experience/Skills Needed:

  • 4+ years of demonstrated experience maintaining SaaS applications in one of the major platforms (Azure, GCP, AWS, IBM Cloud).
  • 2+ years of experience with a server operating system (preferably Linux).
  • 2+ years of experience building monitoring solutions within an enterprise platform.
  • Deep Knowledge of Jenkins and CI/CD Pipeline automation and integration.
  • Experience building and utilizing APIs in production environments.
  • Programming skills in at least one of the following languages: python, bash, or  javascript.
  • Experience with implementing Terraform within an enterprise environment.
  • A self starter who is driven towards continuous improvement and adopting new technologies.
  • Ability to effectively explain complex topics to a non-technical audience.
  • Experience with Docker containers and Kubernetes is a plus.
  • AWS Certification a plus

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity employer